Terms of Service

Last Updated: July 22, 2026

These Terms of Service govern the use of the Planet Orthopedic website and the purchase of products offered through it.

By accessing the website or placing an order, the customer agrees to these Terms.

Website Operator

This website is operated under the commercial name:

Planet Orthopedic
3770 Beethoven St
Los Angeles, CA 90066
United States

Email: info@planetorthopedic.com

Eligibility

Customers must be legally capable of entering into a binding agreement.

Customers under the applicable legal age must use the website with authorization from a parent or legal guardian.

Product Information

We make reasonable efforts to provide accurate:

• Product descriptions;
• Images;
• Sizes;
• Colors;
• Prices;
• Availability information.

However:

• Colors may appear differently depending on the screen;
• Measurements may vary slightly;
• Packaging may change;
• Product availability may change without notice.

Product images are provided for illustrative purposes.

Product Selection and Fit

Customers are responsible for reviewing product information and selecting the appropriate size.

Footwear fit may vary according to foot shape, product design, and personal preference.

Unless expressly stated otherwise, products sold by Planet Orthopedic are consumer footwear products and are not medical devices.

They are not intended to diagnose, treat, cure, or prevent medical conditions.

Prices and Payments

Prices are shown in the currency displayed at checkout.

Shipping charges, taxes, and applicable fees will be shown before the order is completed when required.

Payment must be approved before the order is processed.

We reserve the right to correct pricing, description, or technical errors.

Order Acceptance

Submitting an order does not guarantee acceptance.

Planet Orthopedic may cancel or refuse an order when:

• The product is unavailable;
• Payment cannot be confirmed;
• Fraudulent activity is suspected;
• Incorrect customer information was provided;
• A pricing or technical error occurred;
• The order violates these Terms.

When an order is canceled after payment, an appropriate refund will be issued.

Processing and Delivery

Orders are processed within 1 to 3 business days after payment confirmation.

After dispatch, estimated delivery takes 2 to 5 business days.

The total estimated delivery time is usually 3 to 8 business days.

Delivery times are estimates and are not guaranteed.

Returns and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

Intellectual Property

Website content, including text, photographs, graphics, logos, product descriptions, branding, layout, and design, belongs to Planet Orthopedic or is used with authorization.

Content may not be copied, reproduced, distributed, or used commercially without written permission.

Prohibited Activities

Users may not:

• Use the website for illegal purposes;
• Submit fraudulent orders;
• Use false payment or personal information;
• Attempt unauthorized access;
• Introduce malware or harmful software;
• Interfere with website security;
• Copy or misuse website content;
• Extract website data without authorization.

Third-Party Services

The website may use third-party services for payments, shipping, analytics, marketing, and other operational functions.

Planet Orthopedic is not responsible for the content, availability, or independent policies of third-party websites.

Disclaimer

The website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from harmful components.

Nothing in these Terms limits mandatory customer rights.

Limitation of Liability

To the fullest extent permitted by law, Planet Orthopedic will not be responsible for indirect, incidental, special, or consequential losses related to website use or product purchases.

This limitation does not apply where liability cannot legally be excluded.

Governing Law

These Terms are governed by applicable laws in the United States and the State of California, without limiting mandatory consumer protections available to the customer.

Changes to the Terms

We may update these Terms periodically.

The current version will be displayed on this page.

Contact

Planet Orthopedic
3770 Beethoven St
Los Angeles, CA 90066
United States

Email: info@planetorthopedic.com